Six priorities in the order you actually hold them, and an honest answer about which house is winning.
Support
Need help with The Right Home? We're happy to assist.
Contact us
Email adumas@tbaytel.net — we aim to respond within 2 business days. If something isn't working, tell us your iPhone model, your iOS version, and what you were doing when it happened, so we can help faster.
Common topics
Account & sign-in — create an account with your email; reach out if you have trouble signing in.
Syncing — your saved content syncs to your account across your devices once you're signed in.
Deleting your account — Settings → Delete Account permanently removes your account and data.
Devices — the App is designed for iPhone; sign in with the same account to see your content on another device.
Reminders not arriving — check that notifications are allowed for the App in Settings → Notifications, that a Focus mode isn't silencing them, and that a reminder is switched on in the App.
Exporting your data — use the export option in the App to save a copy of your data.
Purchases & refunds
One-time purchases — charged once and never renewed, so there is nothing to cancel; use Restore Purchases in the App to get it back on a new device or after reinstalling.
Paid, but the upgrade isn't showing? — make sure you are signed in to the same Apple ID you bought with, and to the same account in the App, then tap Restore Purchases in the App.
Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.