Turn a roof full of storm damage into an insurance-ready claim in minutes. ClaimChronicle is the field-documentation tool for roofing professionals who live on insurance restoration: walk each slope and log what adjusters actually read — hail size and hits per test square, wind creasing and uplift, water intrusion — then watch the app draft a professional, persuasive claim narrative from your own notes, in the tone you choose. Before you ever submit, a live Claim Strength score tells you plainly how defensible the claim is and the exact gap to close — 'three of four slopes meet the hail threshold; add an interior water note to corroborate.' A built-in objection Playbook hands you the language to answer 'wear and tear,' 'cosmetic, not functional,' and 'pre-existing' the moment they come up. One tap exports a clean, branded report with your company name and contact, and every inspection is saved and searchable so follow-ups never slip. No hunting weather sites, no third-party services, no guesswork — everything runs on the input you log, right on your phone, even with no signal on the roof. Stop losing winnable claims to weak paperwork.
Support
Need help with ClaimChronicle AI? We're happy to assist.
Contact us
Email sonja@gobighorn.com — we aim to respond within 2 business days. If something isn't working, tell us your iPhone model, your iOS version, and what you were doing when it happened, so we can help faster.
Common topics
Account & sign-in — create an account with your email; reach out if you have trouble signing in.
Syncing — your saved content syncs to your account across your devices once you're signed in.
Deleting your account — Settings → Delete Account permanently removes your account and data.
Devices — the App is designed for iPhone; sign in with the same account to see your content on another device.
Reminders not arriving — check that notifications are allowed for the App in Settings → Notifications, that a Focus mode isn't silencing them, and that a reminder is switched on in the App.
Exporting your data — use the export option in the App to save a copy of your data.
Purchases & refunds
Cancelling a subscription — on your device, open Settings → your name → Subscriptions. You keep access until the end of the period already paid for, and deleting the App does not cancel a subscription.
Paid, but the upgrade isn't showing? — make sure you are signed in to the same Apple ID you bought with, and to the same account in the App, then tap Restore Purchases in the App.
Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.
Free and paid features
Everything needed to log damage, score a claim, build the narrative and export reports is free, with up to 5 saved claims and 3 custom snippets. Pro adds unlimited claims and snippets, full-history analytics and AI narrative refining. An account is optional: without one your claims stay on this device.