HomeHQ Hub is your family's secure home for the documents and passwords that matter — organized, current, and ready when it counts. Scan a document and HomeHQ Hub keeps only the details as secure text (never the image), files it into the right category, and watches its renewal date. The killer Preparedness Score is a transparent 0-100 read on how ready and current your household's records are — grounded in the FEMA/Ready.gov essentials framework and shown on the signature Vault Ring, always with the one action that moves it most. Store your logins with mask-reveal-copy and a NIST-based Credential Health check (weak & reused, never a nag to rotate), add your family, build an emergency-access kit, and work curated checklists for a new baby, a move, or getting affairs in order. An organizing and preparedness utility — not legal, medical, or financial advice.
Support
Need help with HomeHQ Hub? We're happy to assist.
Contact us
Email jsmithey4@yahoo.com — we aim to respond within 2 business days. If something isn't working, tell us your iPhone model, your iOS version, and what you were doing when it happened, so we can help faster.
Common topics
Account & sign-in — create an account with your email; reach out if you have trouble signing in.
Syncing — your saved content syncs to your account across your devices once you're signed in.
Deleting your account — Settings → Delete Account permanently removes your account and data.
Devices — the App is designed for iPhone; sign in with the same account to see your content on another device.
Purchases & refunds
Cancelling a subscription — on your device, open Settings → your name → Subscriptions. You keep access until the end of the period already paid for, and deleting the App does not cancel a subscription.
Paid, but the upgrade isn't showing? — make sure you are signed in to the same Apple ID you bought with, and to the same account in the App, then tap Restore Purchases in the App.
Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.