The menopause symptom tracker that turns invisible days into clinical-grade evidence — log 40+ symptoms in under a minute, watch your burden score and triggers compute, and walk into your appointment with a doctor-ready report.
Support
Need help with Vela? We're happy to assist.
Contact us
Email anna_my_le@hotmail.com — we aim to respond within 2 business days. If something isn't working, tell us your iPhone model, your iOS version, and what you were doing when it happened, so we can help faster.
Common topics
Account & sign-in — create an account with your email; reach out if you have trouble signing in.
Syncing — your saved content syncs to your account across your devices once you're signed in.
Deleting your account — Settings → Delete Account permanently removes your account and data.
Devices — the App is designed for iPhone; sign in with the same account to see your content on another device.
Purchases & refunds
Cancelling a subscription — on your device, open Settings → your name → Subscriptions. You keep access until the end of the period already paid for, and deleting the App does not cancel a subscription.
Paid, but the upgrade isn't showing? — make sure you are signed in to the same Apple ID you bought with, and to the same account in the App, then tap Restore Purchases in the App.
Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.